Report a Fault

Your power supply may be temporarily turned off during scheduled maintenance on Network Waitaki’s network. Click here to view a list of areas that are currently affected.

If you suspect there may be danger to people or property or you require power for medical equipment do not use this form. Please call us directly on 0800 440 220 (24 hours a day, 7 days a week), or 03 433 0065.

You can report a non-urgent fault by completing the following information.

Contact Details
Location of Fault

 Please contact your Electricity Retailer for the following queries:

  • Your account

  • Revenue metering equipment

  • Final meter reading