Planned Outage notification
NETWORK WAITAKI NOW NOTIFIES YOU OF PLANNED POWER OUTAGES IN YOUR AREA VIA TEXT AND EMAIL
If you are connected to the Network Waitaki Ltd electricity distribution network in North Otago from Shag Point in the South to the Waitaki River in the North, Hakataramea Valley, Lindis Pass Road to Dalrachney Station, Oamaru to Lake Ruataniwha and all the areas in between, you are eligible for electronic notification of planned power outages.
As an electricity distribution business, Network Waitaki employees must, from time to time, undertake asset and vegetation management that results in the electricity network being de-energised for our staff safety. Informing consumers of outages in a timely manner is part of a continuous effort to improve our service. Our focus ultimately is on delivering a safe, efficient and reliable electricity supply.
From 1 April 2018, Network Waitaki commenced texting and emailing to alert you of any planned power outages that will affect you.
This alert will inform you of the day, date and time the power will be off and when it will be restored.
You will receive this alert if you have provided your electricity company(their contact details are on your electricity bill) with a mobile phone number and/or email address when you signed up for an account. If you did not do so and would like to receive this alert, please contact your electricity company and provide them with your up to date details.
If you do not have access to electronic devices, you will receive a letter or a phone call advising of planned outages.